Shipping & Returns
We try to make sure your orders are dispatched as soon as possible but please leave up to 1-2 weeks for us to get them posted if your ordering customisations.
You can choice from the following options:
Royal Mail 2nd Class - £2.50 - £6.50
Royal Mail 1st Class - £4.50 - £7.50
(Price depends of size and weight of your combined order. We will refund any overcharged postage. Price include postage and packaging cost.)
Royal Mail International Tracked & Signed 5 to 7 Days - £10.00 - £16.00
(Price depends of size and weight of your combined order. We will refund any overcharged postage. Costs include postage and packaging costs.)
Return & Exchange Policy
If you received a defective product or were sent wrong order, we are more than happy to arrange a refund or exchange.
In order for us to process a refund or exchange, we would need you to first return the product to us at our expense. Please email us for the return address. In order to receive a return or exchange, you must have received your order within the last 14 days.
If you need to contact us for a return or exchange, please contact us at firstname.lastname@example.org or on our contact page using the tag "return".
Please note until it is defective or was sent incorrectly, we can refund or exchange any customized products.